Welcome to the Rivers Dentistry website. These Terms of Use govern your access to and use of our website, as well as your relationship with our dental practice when you schedule appointments or receive services from us. By using our website or engaging our services, you agree to be bound by these terms and conditions.
We have created these terms to ensure a clear understanding of the expectations and responsibilities for both our practice and our patients. These terms are designed to protect your interests while allowing us to provide you with the highest quality dental care and maintain the professional standards you deserve.
Your use of our website is subject to certain conditions and restrictions that help us maintain a safe, secure, and informative online environment for all visitors.
You may use our website to learn about our services, schedule appointments, access patient resources, and communicate with our practice. The content on our website is provided for informational purposes and should not replace professional dental advice or consultation. All information, images, and content on this website are the property of Rivers Dentistry and are protected by copyright and other intellectual property laws.
You may not use our website for any unlawful purposes or in any way that could damage, disable, or impair our systems. This includes attempting to gain unauthorized access to our servers, introducing viruses or malicious code, or using automated systems to access our website excessively. You may not copy, reproduce, distribute, or create derivative works from our website content without our express written permission.
When you create an account or communicate with us through our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to update this information as necessary to keep it accurate and current.
Our professional relationship begins when you schedule an appointment or consultation with our practice, whether online, by phone, or in person.
We require advance notice for appointment cancellations or rescheduling to ensure we can serve all patients effectively. Our cancellation policy helps us maintain efficient scheduling while respecting the time commitments of other patients. Missed appointments or last-minute cancellations may result in fees as outlined in our practice policies.
All dental treatments require appropriate informed consent, which includes understanding the proposed treatment, alternatives, risks, and benefits. We will discuss your treatment options thoroughly and provide you with the information you need to make informed decisions about your dental care. You have the right to ask questions, seek second opinions, and decline recommended treatments.
We participate with select insurance plans as outlined on our website and will work with you to maximize your benefits. However, you are ultimately responsible for all charges incurred, regardless of insurance coverage or authorization. We offer various payment options and financing arrangements to help make dental care accessible and affordable.
Your privacy and the security of your personal health information are fundamental priorities in our practice operations.
We comply with all applicable federal and state privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA). We use and disclose your protected health information only as necessary for treatment, payment, healthcare operations, and as otherwise permitted or required by law.
We implement appropriate administrative, physical, and technical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. Our staff receives regular training on privacy and security requirements to ensure your information remains confidential and secure.
We may communicate with you via phone, email, text message, or mail regarding appointments, treatment follow-up, and practice information. You may specify your preferred method of communication and opt out of non-essential communications at any time.
As a user of our website and services, you have certain responsibilities that help ensure a positive experience for everyone.
You agree to provide accurate, complete, and current information when scheduling appointments, completing forms, or communicating with our practice. Inaccurate or incomplete information may affect our ability to provide appropriate care or may result in billing or insurance processing delays.
We maintain a professional environment and expect all patients and website users to treat our staff and other patients with courtesy and respect. Inappropriate behavior, harassment, or abusive language will not be tolerated and may result in termination of the professional relationship.
While you have the right to make decisions about your dental care, following through with recommended treatments, taking prescribed medications as directed, and attending follow-up appointments are important for achieving optimal results and maintaining your oral health.
We strive to provide accurate, current information and excellent dental care, but certain limitations and disclaimers apply to our services and website content.
The information on our website is provided for general educational purposes and should not be considered specific medical or dental advice for your individual situation. Only a personal consultation and examination can provide the personalized assessment and recommendations appropriate for your needs.
While we use our best professional judgment and follow established standards of care, we cannot guarantee specific treatment outcomes or results. Individual healing responses, compliance with post-treatment instructions, and other factors beyond our control may affect treatment success.
Our website may contain links to external websites for your convenience and information. We do not control these third-party sites and are not responsible for their content, privacy practices, or terms of use. We encourage you to review the policies of any external websites you visit.
These Terms of Use may be updated periodically to reflect changes in our practices, legal requirements, or other factors that affect our relationship with patients and website users.
We will post any changes to these terms on our website with the effective date of the modifications. Your continued use of our website or services after any changes indicates your acceptance of the updated terms. We encourage you to review these terms periodically to stay informed about your rights and responsibilities.
If you have questions about these Terms of Use, need clarification about our policies, or would like to discuss any concerns, we encourage you to contact our practice directly. Our team is here to help ensure you have a positive experience with our website and services.
Rivers Dentistry is committed to providing exceptional dental care in a comfortable, professional environment. We believe that clear communication and mutual understanding form the foundation of successful dental treatment and positive patient relationships. For questions about these terms or to schedule your consultation, please contact our team at 970-963-3013.
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